Product Warranty:
During the specified 5-year warranty period, if the product has quality problems, we will replace or repair the product for customers free of charge.
Technical Support:
Provide technical support for the installation, use, and maintenance of photovoltaic system products. If necessary, engineers can be arranged to guide and solve problems on site.
After-sales service hotline:
provide after-sales service hotline and website online customer service, customers can call this hotline at any time to seek after-sales service.
After-sales service commitment:
abide by the after-sales service commitment to ensure that the rights and interests of customers are protected.
After-sales training:
Provide customers with training on product use, installation, maintenance, etc., so that customers can use the product better.
After-sales return visit:
Regular return visits to customers to understand product usage, solve existing problems, and provide high-quality after-sales service.